You will need to provide:
One Primary ID – must include your name and a photo.
One Secondary ID – must include your name and residential address (no P.O. Boxes or virtual addresses).
Important: The same document cannot be used for both Primary and Secondary ID. Each must be different.
Acceptable Primary IDs
U.S. Documents
U.S. driver's license or state ID
U.S. passport
Certificate of naturalization
U.S. university ID card
U.S. permanent resident card
Uniformed service ID
U.S. Access Card
International Documents
Non-U.S. Passport
Matricula Consular
NEXUS Card (issued jointly by U.S. and Canada)
Acceptable Secondary IDs
U.S. Driver’s License or State ID (only if not used as your Primary ID)
Current Lease
Home or Vehicle Insurance Policy
Mortgage or Deed of Trust
Vehicle Registration Card
Voter Card
If You Cannot Provide Acceptable IDs
If you are unable to provide sufficient or acceptable IDs, please contact us at [email protected] to process a cancellation.
We have a 30-day cancellation policy:
If you cancel within your first 30 days, we can issue a refund upon request.
Refunds are not automatic — please reach out if this applies to you.