A secondary ID is used to verify your identity to complete the USPS 1583 form.
Your Secondary ID must include the name of a company officer and their street address. It does not need to include a photo.
For verification purposes, we cannot accept private mailboxes as addresses on Secondary IDs.
Acceptable Secondary IDs
U.S. Customers
U.S. Driver’s License or State ID (only if not used as your Primary ID)
Current Lease
Home or Vehicle Insurance Policy
Mortgage or Deed of Trust
Vehicle Registration Card
Voter Registration Card
International Customers
Current Lease
Home or Vehicle Insurance Policy
Mortgage or Deed of Trust
Vehicle Registration Card
Voter Registration Card
If You Cannot Provide Acceptable IDs
If you are unable to provide sufficient or acceptable IDs, please contact us at [email protected] to process a cancellation.
We have a 30-day cancellation policy:
If you cancel within your first 30 days, we can issue a refund upon request.
Refunds are not automatic — please reach out if this applies to you.