When opening a Stable address, we need to file a USPS 1583 form to comply with USPS federal requirements. To verify your identity, this form requires you to provide a Primary ID.
You do not need to be a U.S. citizen to open a Stable account, and you can use a passport or photo ID from a different country.
You will need to provide:
One Primary ID – must include your name and a photo.
One Secondary ID – must include your name and physical residential address (no P.O. Boxes or virtual addresses).
Important: The same document cannot be used for both Primary and Secondary ID. Each must be different.
Acceptable Primary IDs
US Documents
U.S. driver's license or state ID
U.S. passport
Certificate of naturalization
U.S. university ID card
U.S. permanent resident card
Uniformed service ID
International Documents
Non-U.S. Passport
Matricula Consular (issued by a foreign consulate; commonly from Mexico, Argentina, Guatemala, Brazil, Ecuador, etc.)
NEXUS Card (issued jointly by U.S. and Canada)
If You Cannot Provide Acceptable IDs
If you are unable to provide sufficient or acceptable IDs, please contact us at [email protected] to process a cancellation.
We have a 30-day cancellation policy:
If you cancel within your first 30 days, we can issue a refund upon request.
Refunds are not automatic — please reach out if this applies to you.