How Long Do We Physically Store Your Mail?
When a piece of mail arrives for you, we’ll notify you right away via email or Slack (or both, depending on your settings). From that point, we’ll hold on to the physical mail at our facility for 30 days.
What About Scanned Mail?
If you’ve requested a scan of your mail, the digital copy will remain available indefinitely in your Stable dashboard. We store all scans securely on our servers—forever.
Scans are free, so we highly recommend scanning everything!
What Happens After 30 Days?
If you haven’t taken action to forward the physical mail within 30 days, we’ll schedule it for secure shredding. Don’t worry—we’ll send you a reminder before anything gets shredded so you’ll always have a heads-up.